Sandeep Ranasandrana.hashnode.dev·Sep 13, 2024ServiceNow Portal: Add Virtual Agent To Custom PortalIntroduction Have you ever tried adding a Virtual Agent to your custom ServiceNow portal and felt it was more complicated than it should be? Don’t worry, you’re not alone! In this blog, I’ll walk you through the easy steps to get a Virtual Agent up a...73 readsServiceNow SeriesGlideRecord
Jiyajiyajha.hashnode.dev·May 16, 2024Automation and AI: Unveiling the Potential of Conversational AI in Enhancing ProductivityArtificial intelligence (AI) in a call center is the application of AI technologies to improve customer support operations. Artificial intelligence (AI)-driven solutions like as chatbots, virtual assistants, voice analytics, predictive analytics, and...callcenter
Sandeep Ranasandrana.hashnode.dev·Mar 29, 2024Integrating ServiceNow Virtual Agent With ChatGPTIntroduction ServiceNow is a cloud-based platform that provides various IT service management (ITSM) and business process automation solutions. It is designed to help organizations streamline their IT operations and improve overall efficiency ChatGPT...2 likes·178 readsServiceNow SeriesVirtualAgent
