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Firebase

• Developer: Google

• Hosting by Google, free up to 100 real-time connections

• No custom code

• Easy and quick set-up

• Recommended for time applications

• In-built database

• JSON storage data

• Backup data upload option to Amazon S3 bucket or Google cloud storage

• Pay as you go Method

XMPP

• Developer: Jabber open-source community

• Cloud-based server, unlimited

• Full customization available

• Difficult set-up

• Recommended for real-time applications

• Open-source database

• XML storage data

• Backup data upload option to Amazon S3 bucket or Google cloud storage

• One-time payment

• Compare firebase, I would suggest XMPP. You can modify an application as you want.

Mirrorfly solution has an inbuilt XMPP chat API framework to integrate or customize at any level to your business.