QuickBooks error 3371 often occurs when users attempt to activate or open QuickBooks Desktop on their computers. As a QuickBooks user, you might be getting an error message with the error pop-up, stating, “QuickBooks could not load the license data. This may be caused by missing or damaged files.” Usually, such QuickBooks errors happen when there is some damage done to the QBregistration.dat file, which contains the license information. Considering the complex nature of error 3371, we have come up with this post to explain to you all the possible troubleshooting solutions in layman’s language.
Want to get over QuickBooks error 3371 without breaking a sweat? If yes, feel free to get in touch with our QuickBooks professionals at 1.800.579.0391 for instant troubleshooting assistance.
What causes QuickBooks error code 3371?
Apart from the damaged QBregistration.dat file, there are several other reasons that can trigger QuickBooks error code 3371, such as:
- The Microsoft component MSXML, which helps QuickBooks retrieve the license information in the QBregistration.dat file, is damaged.
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How can you rectify QuickBooks error 3371?
Solution 1) Use the 3371 Error Fix tool to resolve QuickBooks error 3371
- At first, get the latest version of the QuickBooks Tool Hub (1.4.0.0) on the computer.
- Click on the downloaded file (QuickBooksToolHub.exe) and follow the instructions you see on the screen.
- Give your consent to the terms and conditions to complete QuickBooks Tool Hub installing.
- Open the QuickBooks Tool Hub and then choose the Installation Issues tab.
- Click on the 3371 Error Fix option to run the tool.
- At last, select the OK button.
Solution 2) Get the MSXML DLL files repaired
For the 64-Bit Windows operating system:
- Select the Windows Start menu, type ‘CMD’ in the search box, and right-click Command Prompt.
- Choose the Run as Administrator option.
- At the C: prompt, you need to enter cd\windows\syswow64
- Next, type regsvr32 MSXML6.dll and then press the Enter key on the keyboard.
For the 32-Bit Windows operating system:
- Open the Windows Start menu, type ‘CMD’ in the search box, and select Command Prompt.
- You need to enter regsvr32 MSXML6.dll and then press the Enter key on the keyboard.
Conclusion:
Even after following the troubleshooting steps in the post, if you are unable to rectify QuickBooks Error 3371 , then the Windows operating system might have been outdated. Our recommendation for you to update the Windows OS to the latest release and check whether this resolves the error or not. For troubleshooting assistance, you can get in touch with our QuickBooks error experts at 1.800.579.0391.
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