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Manu Shukla

Founder and Director of eCorpIT

Jul 18

AI customer-support agents in India: build vs buy, and what each really costs in 2026

AI customer-support agents in India: build vs buy, and what each really costs in 2026 Summary. The buy option is now priced per outcome: Intercom's Fin agent charges \(0.99 per resolution and Zendesk

ecorpit.hashnode.dev10 min read

#ai-customer-support #build-vs-buy #india #customer-experience

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