Really good perspective! I think one of the biggest challenges with AI right now is that companies are investing heavily in the technology but often underestimate the importance of people, processes, and proper implementation. Running multiple pilots looks impressive, but the real value comes when AI solves actual business problems and delivers measurable results. I especially agree that governance and employee readiness shouldn’t be afterthoughts — they’re essential for scaling AI successfully. Great reminder that success isn’t about how much we spend on AI, but what we actually achieve with it.
BotSailor
Building the infrastructure for omnichannel automation. Insights on APIs, webhooks, and scaling AI-driven customer journeys.
Really good perspective! I think one of the biggest challenges with AI right now is that companies are investing heavily in the technology but often underestimate the importance of people, processes, and proper implementation. Running multiple pilots looks impressive, but the real value comes when AI solves actual business problems and delivers measurable results. I especially agree that governance and employee readiness shouldn’t be afterthoughts — they’re essential for scaling AI successfully. Great reminder that success isn’t about how much we spend on AI, but what we actually achieve with it.