I'm Building An AI Agent. Except I'm Not. And Neither Are Most Of Them.

Hi Kartik! For B.E.N.N.Y. I would apply a deterministic approach in this case. I don't want it to make decisions to qualify leads on its own because the last thing I want are false positives, false negatives, etc. Even though I heavily emphasize the importance of human-in-the-loop (HITL) architecture, I am open to exploring more automation and agentic behavior of other aspects of B.E.N.N.Y., such as the timesheet monitoring feature I mentioned in the article, so that it can catch irregularities or anomalies that a human wouldn't normally catch before turning it over to them.