That's a great observation. I completely agree that traditional infrastructure metrics only tell part of the story. An agent can appear healthy from a system perspective while still making poor decisions, looping through tools, or generating unnecessary costs.
What makes agentic systems different is that we need visibility into behavior, not just infrastructure. Session traces, tool-call chains, token consumption, decision paths, and security audits are becoming just as important as CPU, memory, and uptime metrics.
I also think explainability will become a key requirement as agents gain more autonomy. When an agent takes an action, teams won't just ask Did it work? they'll ask Why did it choose that action? and What information influenced that decision?
As you mentioned, observability is quickly evolving from an operational convenience into a core layer for governance, safety, cost control, and trust in production AI systems.
One thing that's becoming clear with agentic systems is that traditional monitoring isn't enough anymore. Uptime can be green while an agent is quietly burning tokens, looping on tool calls, or making risky decisions.
The session-level visibility and security audit aspects here are what stood out to me. As agents get access to more tools and workflows, understanding why an action happened becomes just as important as knowing that it happened.
We've seen similar challenges at IT Path Solutions when working on AI agent deployments teams usually start by tracking infrastructure metrics, but the real operational insights come from tracing sessions, tool usage, token consumption, and abnormal behavior patterns.
Observability for AI is quickly evolving from a nice-to-have into a core part of running agents safely and cost-effectively in production.