The four bubbles in fifteen seconds example explains the merge window better than any spec would. Splitting response automation from engagement automation for quiet hours makes sense, since a buyer asking about a missing order shouldn't wait for the same schedule as a promo message. Testing the merge window, quiet schedule and answer-by timers together is a good call, because each one changes when the others fire.
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Proof Over Promises.
The four bubbles in fifteen seconds example explains the merge window better than any spec would. Splitting response automation from engagement automation for quiet hours makes sense, since a buyer asking about a missing order shouldn't wait for the same schedule as a promo message. Testing the merge window, quiet schedule and answer-by timers together is a good call, because each one changes when the others fire.