Most support chatbots fail in the same way: they try to answer everything. The result is confident wrong answers and frustrated customers. A good chatbot is defined as much by what it hands off as by
Exploring AI, technology, and innovation to share ideas, insights, and practical solutions across industries.
I’m passionate about exploring artificial intelligence, emerging technologies, and digital innovation across industries. I share insights, ideas, and practical knowledge on how AI is transforming the way we work, build, and solve real-world problems.
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