That Time I Almost Lost a Client Over Bad Communication—And What I Changed Forever About My Real Estate CX Strategy
George, I’m sorry, but I don’t think we’re on the same page. I just don’t feel like I’m being heard.”
🎯 The Wake-Up Call I Didn’t See Coming
George, a seasoned real estate agent from British Columbia, had been in the game for over 15 years. He kne...
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