Bridget, this is a fantastic article and a fantastic series!

You invited suggestions for “Controlling Conversations,” and I thought of something I learned over the years.

Although, I must admit it would be difficult in a conversation with someone you just meet, In my experience, to help “break barriers” with even difficult people, I find a “common interest” and “take control of the conversation.”

I’ve actually ended up bonding and improving relationships with fellow co-workers by simply finding a TV series, book author, or even a web series we both like, and having our daily “small talks” on theses topics!

Keep up the great work! I’m looking forward to more of your article!