Founder of Infraxio | Business systems, software, and operations
Justin Pennington is the founder of Infraxio in Ponte Vedra, Florida, serving Jacksonville and Northeast Florida. He builds practical business systems and software that teams adopt and leaders can measure.
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The 'let me check with the team' round trip is a real cost in a services business, and I've felt it on the sales side too. When a prospect asks a technical question on a call and you can answer it right then, the deal moves a week faster. Do you find clients ask harder questions because they know you still build?