Discussion on "To Confirm or Not to Confirm"

Chris Benjamin · 2022-07-13T16:36:35.258Z

Let's talk about website forms user experience Website forms are something we complete all the time. Whether we are registering for a new account on a brand new service, completing digital paperwork for a medical appointment, or even applying for a j...

Personally, I like it when they ask me to renter my password when signing up. The reason behind it is just in case you enter your password the first time incorrectly. I know many people who manually enter their passwords and don't use password generators that come with modern-day browsers.

Thanks, Juan. When writing this article, I thought quite a bit about this exact point. The rational that I use for authentication forms is that the website has a 'forgot password' feature. If a user input the wrong password during signup, they can just as easily reset that password and request a new one to be sent to them. What do you think about that approach?

I do understand where you're coming from. I do think about individuals that are not as quite tech-savvy where for some reason the "forget password" feature is not a feature they like to use or just simply don't think about using it. It's odd I know but I've seen enough My experience comes from dealing with family members and also my clients that I deal with who are mostly on the older side as well that have mental health issues. It's quite the phenomenon that I see quite a lot. Perhaps the solution could be a setting within the browsers where it would automatically force a generated password instead of asking. This way websites could potentially detect that setting and would take away the two time password request. For those that don't use that option it would detect it and ask for the two time password request. This way most people who are tech savvy will delve into their browser settings just to play around with it and would select that option compared to those that aren't What do you think? Not sure if I explained it properly. Chris Benjamin

Juan Sabala

You explained it perfectly and I agree with you. That browser setting would be nice to hide for those of us who feel it’s unnecessary.

I also see that evaluating the target audience could also apply. If the site is geared towards tech savvy individuals it’s more than likely not needed, where-as if the target audience is of the older generation it may be appropriate.

Great insight, thanks Juan!

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To Confirm or Not to Confirm

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