Thanks Mark Chopping - as ever - great to hear from you. A balanced, pragmatic viewpoint as always!

Thanks Mark. Yes, excellent points. I have to admit I've struggled with the technology switching to a whiteboard. It's challenging to achieve digitally without an iPad - although I now switch over to powerpoint and in real-time build up diagrams. I have a colleague at Snowflake who invested in a digital whiteboard for both presentations and drawings - but that cost over $3,000. What I've seen (and having discussed it with my colleagues in the Snowflake US Training and Education Team is they have the same challenges. I suspect (to some extent) it's a "cultural issue" - especially for teams in India where we find people (a) Don't switch on their cameras (b) Don't speak up and add questions. To some extent I find people more willing to type questions in a chat box, but at times I've been really disappointed by the lack of engagement. What REALLY struck me though was when the remote attendees on day 1 joined us in the office for days 2-3 just what a HUGE difference it made. I was able to read their face - as soon as I saw them questioning the topic, I knew I needed to ask them to contribute and it is an awful lot easier to have a "group discussion" when we're all in the same room Having said that - remote is here to stay and for scalability - nothing beats it. I just think it's not the "best way" - but perhaps often the "only way".

Hey Serge. Really sorry for the typo, I normally create a local temporary table to avoid re-querying the ACCOUNT_USAGE views. Now amended (and TESTED!) the query. Thanks for pointing that out. Hope it's useful to you now!

Thanks Rohan, Pleased it was useful!

Thanks Joe. I'll correct the article