AÖAhmet Özelinahmetozel.hashnode.dev·Jun 8 · 2 min readOne MCP server for Jira, Confluence and Bitbucket: 61 tools under one configIf you want an AI agent to work with Atlassian, you quickly hit a practical annoyance: Jira, Confluence and Bitbucket are three products, and the usual answer is three separate MCP servers with three 00
AÖAhmet Özelinahmetozel.hashnode.dev·Jun 8 · 3 min readBuilding an agentic Jira automation platform with MCP and TemporalMost AI automation demos fall apart the moment a workflow needs to run longer than a single request. An agent makes a few tool calls, the process crashes or times out, and you lose all state. I wanted00
AÖAhmet Özelinahmetozel.hashnode.dev·Jun 8 · 3 min readDesigning a config-driven agentic RAG platform for customer supportCustomer support is one of the few places where RAG and agents earn their keep immediately: the questions are real, the knowledge changes constantly, and a wrong answer has a cost. I built an open-sou00
AÖAhmet Özelinahmetozel.hashnode.dev·Jun 8 · 3 min readClassical RAG vs Agentic RAG: a practical decision guide"Should I use RAG or an agent?" comes up in almost every LLM project I work on. The honest answer is that they are not competing choices. Classical RAG and agentic RAG sit on a spectrum, and picking t00
