Founder & Managing Director of Octal IT Solution, is a global technology company that is known for providing innovative digital transformation services. Arun has over 20 years of experience as an entrepreneur and tech leader, leading Octal's growth from a startup to a digital partner for over 1,200 clients worldwide. He is dedicated to creating scalable, future-ready solutions that enable businesses to succeed in a digital-first world.
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Oct 9, 2025 · 7 min read · Artificial Intelligence (AI) chatbots, initially treated as mere customer support tools, have over time assumed central roles in enterprise processes. Just as chatbots help employees find information or assist customers in real time, they are also in...
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