@ciopulse
ciopulse
@ciopulse
Real-time IT service satisfaction, tied to every ticket.
Melbourne, AustraliaJoined April 2026
About
ciopulse is a real-time IT service satisfaction platform built for enterprise IT teams. When an IT support ticket is resolved in any ITSM platform — ServiceNow, Zendesk, Jira Service Management, BMC, Freshservice — the end user receives a short ciopulse survey. Feedback is tied to the specific incident, agent, and team, then aggregated into real-time dashboards and PulseAI executive summaries. ciopulse is a ServiceNow Select Partner with a certified app on the ServiceNow Store and runs on AWS. ITSM-agnostic by design, with URL-based integration that works with any platform that supports configurable email.
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