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8h ago · 7 min read · How to Test Agentforce Agents the Right Way You built your first Agentforce agent. It handles cases, answers questions, and even routes customers to the right team. It works great in your demo. Then it hits production, and suddenly it's telling cust...
Join discussion8h ago · 7 min read · Agentforce Testing Center: How to QA Your AI Agents You built your first Agentforce agent. It handled a few test conversations in the preview panel and everything looked great. Then you deployed it, and within a week, tickets started coming in. The ...
Join discussion1d ago · 6 min read · Salesforce Summer '26 Flow Features You Need to Know If you've been keeping up with Salesforce releases, you already know that Flow Builder gets better with every update. But Summer '26? It's one of those releases where the improvements actually mak...
Join discussion2d ago · 7 min read · User Access Policies: Automate Your Permission Sets If you're still manually assigning permission sets every time someone joins a team or switches departments, you're burning hours you don't need to burn. Salesforce gave us User Access Policies back...
Join discussion2d ago · 7 min read · Salesforce MCP Explained: Connect AI Agents to Your CRM If you've been paying attention to the Salesforce ecosystem lately, you've probably seen "MCP" thrown around a lot. Model Context Protocol is one of those things that sounds intimidating at fir...
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