Business Development Manager with over six years of experience in client and key account management, specializing in leading complex projects across diverse organizational structures. Skilled in coordinating cross-functional teams, maintaining strong client relationships, and ensuring transparent communication throughout all project stages. Focused on delivering measurable results aligned with business objectives through effective project management, workflow optimization, and data-driven decision-making. Experienced in handling objections, resolving conflicts, and balancing stakeholder interests while identifying and mitigating risks. Strong background in pre-sales activities, including consultations, proposal development, pricing, and contract negotiations, with a proven ability to increase conversion rates through tailored value propositions, upselling, and cross-selling. Possesses solid technical understanding of IT infrastructure, supports team development through training and collaboration, and promotes customer advocacy and cybersecurity awareness.