JPJacob Pooleinin4m.au·23h ago · 5 min readEvery enquiry answered, no one buried: what an AI email agent actually doesAsk an Australian business owner where their day disappears and the shared inbox comes up more often than almost anything else. The enquiries arrive overnight, the order requests land alongside them, 00
JPJacob Pooleinin4m.au·Aug 2 · 7 min readEven Thor Needed the GlovesMjolnir is the most powerful weapon in Norse mythology, and Thor could not pick it up with his bare hands. He needed iron gloves to grip it and a belt of strength to carry what it could do. The hammer00
JPJacob Pooleinin4m.au·Jul 27 · 5 min readEvery token should earn its keepMost businesses find out they have an AI cost problem the same way. The invoice arrives, it's bigger than last month, and nobody in the room can tell you what most of it actually bought. That's the aw00
JPJacob Pooleinin4m.au·Jul 19 · 3 min readWhy your AI spend keeps growing and what training can do about itAI spend has a habit of growing quietly. A few subscriptions here, some API usage there, a team that uses the tools every day. Then the invoices start climbing month on month and nobody can point to e20
JPJacob Pooleinin4m.au·Jul 12 · 4 min readWhat if your software finally talked to each other?Walk into almost any small or medium business and you'll find a similar setup: a CRM holding customer records, a booking system managing the calendar, an inbox where half the real communication actual00
