Building an IT Support Assistant with Retrieval-Augmented Generation and Gemini-2.0-flash and FAISS

Apr 8, 2025 · 6 min read · For my Kaggle/Google 5 day intensive AI course’s Capstone project, I set out to build something practical — not just a chatbot that spins stories about servers, but an IT assistant that could help users get accurate answers to queries they would norm...