Dialogflow ES vs. Conversational Agents (Formerly CX): The Ultimate Architectural Differences Guide [2026]The Bottleneck: Why Intent-Based Routing Breaks at Scale You've shipped a Dialogflow ES agent. Six months in, your conversation graph looks like spaghetti. A user says "I want to cancel my order" and 1Jun 27 · 26 min readtechwithmitusha.hashnode.dev
