Daniel Read Kafkaesque performative compliance is an oft-used tool in maintaining monopoly and accordingly one of monopoly's worst side effects. Sorry for your experience. Trial and error is your best friend here since it's often the performance of request and response that is required from you. What you possibly need to do is add a button somewhere letting users report your content as objectionable (not the UGC, for which you have said features). That's my best guess but yea perform or die I guess. Good luck swallowing the bitter pill.