Systems Engineer with 9 years of experience supporting enterprise IT infrastructure across multi-site environments. My background includes Microsoft 365, Active Directory, Azure Active Directory, Windows and Linux systems, virtualization, backup systems, and infrastructure monitoring. I have worked in fast-paced, ticket-driven environments focused on incident resolution, system uptime, and reliable service delivery, while collaborating with vendors and internal teams to maintain operational stability. I am currently building foundational cloud knowledge through Microsoft Azure Fundamentals (AZ-900), with a growing focus on cloud concepts, hybrid infrastructure, and operational efficiency. Alongside this, I am upskilling in software engineering at WeThinkCode_ (Python and Java), with a focus on automation, scripting, and infrastructure-related development. I am also exploring data analytics to strengthen my ability to work in data-driven environments. My focus is shifting toward cloud infrastructure, automation, and modern IT operations, with a long-term goal of growing into infrastructure leadership roles.