PLPaulo Lacerdainpaulolacerda.hashnode.dev·Aug 4 · 2 min readAnswers You Can Trust: Grounding Enterprise Agents with Foundry IQOriginally published on the Microsoft Community Hub on July 15, 2026. Enterprise agents need more than fluent responses. They must answer using information that is authoritative, current, permission-a00
PLPaulo Lacerdainpaulolacerda.hashnode.dev·Aug 4 · 2 min readPractice the Hard Call: Real-Time Voice Training with Live Voice PracticeOriginally published on the Microsoft Community Hub on June 29, 2026. Some customer conversations are too important—and too difficult—to practice for the first time with a real customer. Traditional t00
PLPaulo Lacerdainpaulolacerda.hashnode.dev·Aug 4 · 2 min readSAFE: Designing Responsible Agentic SystemsOriginally published in Towards AI on March 6, 2026. Agentic systems do more than generate responses. They make decisions, invoke tools, update state, and execute multi-step processes that may affect 00
PLPaulo Lacerdainpaulolacerda.hashnode.dev·Aug 4 · 2 min readMany Models Training with Hyperparameter OptimizationDemand forecasting often requires more than a single general-purpose machine learning model. In scenarios such as retail, energy consumption, or supply-chain planning, organizations may need to train 00
PLPaulo Lacerdainpaulolacerda.hashnode.dev·Aug 4 · 4 min readA GitHub Copilot Study Routine I Reused Across Four CertificationsAt Microsoft, July starts a new fiscal year. I used the occasion to review topics I already work with and see how that experience lined up with the certification exams. A few weeks later, I had earned00
