@robertwilson15

Impact of AI on Spare Parts Identification and Ordering

Dec 30, 2025 · 8 min read · Spare parts ordering plays a very important role for the Original Equipment Manufacturers (OEMs) to maintain effective operations and satisfied clients. For example, industries such as the automotive, aerospace, and heavy machinery industries survive...

EPC Analytics as a Boardroom KPI: Moving Beyond Sales Reporting to Predictive Insights

Oct 10, 2025 · 7 min read · In an industrial world fueled by data, relying on static monthly sales reports is no longer enough for OEMs. However, electronics parts catalog (EPC) analytics, the analytics brought about by the electronic parts catalog system, can become a boardroo...

The Hidden Drivers of Rising Warranty Costs and How to Reduce Them

Sep 1, 2025 · 7 min read · Experts in the aftermarket are aware of how silently devastating warranty expenses can be for OEM profitability. When not handled properly, warranty costs turn from a manageable expense into a profit-eating trench. In 2024, U.S.-based manufacturers s...

Resolving Field Issues Faster with Technical Support System

Mar 17, 2025 · 4 min read · For Original Equipment Manufacturers (OEMs), resolving field issues promptly is crucial for maintaining operational efficiency. These field issues deal with on-site challenges that may include defects in spare parts and technical faults. Resolving th...

The Hidden Costs of Poor Warranty Management for OEMs

Nov 26, 2024 · 5 min read · For OEMs, warranty is a critical function as it directly resonates with their brand's reputation and customer satisfaction, and impacts the overall profitability and long-term growth. Such criticality cannot be ignored or overlooked and OEMs need to ...