RCRyan Cooperinryancooperops.hashnode.dev·Sep 16 · 4 min readDynamics 365 Customer Service Architecture and Technical AnalysisMicrosoft Dynamics 365 Customer Service is built around a connected service-management architecture rather than a simple ticketing system. At the center is case management, which connects customer int00
RCRyan Cooperinryancooperops.hashnode.dev·Sep 2 · 12 min readSecurity Fundamentals: Understanding Modern Cybersecurity ArchitectureModern cybersecurity is no longer limited to protecting a network perimeter with firewalls and antivirus software. Enterprise environments now include cloud services, remote users, mobile devices, API00
RCRyan Cooperinryancooperops.hashnode.dev·Aug 13 · 3 min readA Defender’s Blueprint to Passing on Your First AttemptThe CompTIA Security+ (SY0-701) is widely regarded as the cornerstone certification for anyone launching a career in cybersecurity. Updated to address modern threat surfaces, SY0-701 focuses heavily o00
