sivahemanthkolla.hashnode.devTrust, Security, and Governance in GenAI SystemsGenerative AI (GenAI) systems—such as large language models, image generators, and multimodal foundation models—are rapidly transforming industries ranging from healthcare and finance to education and4h ago·5 min read
sivahemanthkolla.hashnode.devNext-Generation Service Management with AI AgentsIntroduction Service management — the discipline of designing, delivering, managing, and improving IT and business services — is undergoing a significant transformation driven by artificial intelligenFeb 21·5 min read
sivahemanthkolla.hashnode.devAI-Powered Service Management AutomationIntroduction AI-Powered Service Management Automation refers to the application of artificial intelligence technologies to automate, optimize, and enhance service management processes across organizations. Traditionally, service management—especially...Feb 14·4 min read
sivahemanthkolla.hashnode.devEnhancing LLM Reliability with RAG ArchitecturesAbstract Large Language Models (LLMs) demonstrate remarkable fluency and reasoning capabilities but remain vulnerable to hallucinations, outdated knowledge, and domain-specific inaccuracies. These reliability challenges limit their adoption in high-s...Feb 6·4 min read
sivahemanthkolla.hashnode.devRetrieval-Augmented Generation for Enterprise Knowledge Systems1. Introduction Retrieval-Augmented Generation (RAG) has emerged as a powerful approach for deploying large language models (LLMs) in enterprise knowledge systems. Traditional LLMs rely solely on knowledge encoded during training, which makes them pr...Jan 29·5 min read
