I think we are not fully adapted to the technology and the consequences.
I cannot say what the right direction is. To me it makes life/things way easier.
The consequences of this also means that it amplifies a lot of behavior and it exposes you to the same degree. So everything that is good can be better and everything that's bad can get worse.
I think people who are 10 - 18 and 20 - 30 already have a different perspective than I have.
This is a really hard question, all I know is I like it. And I grew up with it, but the slow version ;D .... 56k modem at night so I got the cheaper rate and I could look at yahoo after only 1 minute loading time ;D ....