Starting with one bounded workflow is sound. I would add a review queue with a reason code for every human override; those overrides quickly reveal where the automation needs a clearer policy, stronger retrieval, or simply a deliberate handoff. That keeps adoption measurable instead of treating automation as all-or-nothing.
Thank you
that’s a really helpful addition. I especially like the idea of using reason codes to turn human overrides into measurable signals for improving the workflow over time.
Exactly. I would keep the reason-code taxonomy small and operational: missing evidence, policy ambiguity, low confidence, unsafe action, or user preference. Free-text notes can remain optional, but fixed codes are what make override frequency, resolution time, and repeated failure classes measurable.
Ahmet Özel
Starting with one bounded workflow is sound. I would add a review queue with a reason code for every human override; those overrides quickly reveal where the automation needs a clearer policy, stronger retrieval, or simply a deliberate handoff. That keeps adoption measurable instead of treating automation as all-or-nothing.