This is spot on. Trying to stitch together Twilio, Whisper, and different TTS APIs from scratch is an absolute nightmare and usually takes months of debugging. Going the low-code route to get an MVP up in a week is definitely the smart move to test things out.
The real challenge usually comes after that initial launch. Once you need to connect the voice agent to legacy CRMs or handle highly specific business logic, those drag-and-drop platforms can start to feel a bit limiting.
Thanks for sharing this breakdown, saving this for my next quick prototype!