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Precisely. The PPT (People, Process, Technology) framework remains the industry standard because it addresses the systemic dependencies that technical controls alone cannot solve. A secure-by-design infrastructure is often undermined by insecure-by-habit workflows.

That’s exactly where most programs break. Even when infra is secure by design, the actual risk shows up in everyday workflows. People bypass steps, share data differently, or use tools in ways policies never accounted for.

Feels like the gap now is less about defining controls and more about seeing how they behave in real usage.