A 4th and 5th reply from them, we finally hit the escalation team. Unfortunately, it's the same "here's our privacy doc", and continues to show incompetence by not understanding the implications of forcing customers to compromise their safety.
To reiterate, Amazon is an essential service in the UK following Covid, and is large enough that they should be held to the same (or higher) standards that we hold our governments to when it comes to basic human rights. Which, admittedly, is not that high.
Annddd I've just been handed over to Prime Video. They're a little confused as to why they've been given my case about a lack of Oranges.
Maybe they think that department is better equipped for saying "no VPNs"?
Regardless, true incompetence being shown from their side so far. Maybe they just expect us to keep our heads in the sand.
I am not an ostrich, I am a human! When you respect our safety, Amazon, then I shall turn my attention away from you.
For those of you saying they can run the business how they want.. Remember, I have a right to walk around a shop in body armour.
Hah, a second response.
Supposedly the remedy to keeping me safe is to... Read the privacy statement. Well, I read it. I definitely feel protected from the Mocha Drinker
Amazingly, they just responded with "sorry you feel this way. Here's how to contact us. The data we hold is kept secure".
Completely ignoring the purpose of a VPN
Anthony King
Building platforms with concepts
Worth mentioning that Google Social Auth is also tempremental when using a VPN; though does not appear to be consistently blocking VPNs.
With that being said, it can be argued that this can be classed as a micro-aggression against enabling their customers to be safe online, due to unruly bot blocking.