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Discussion on "Will AI Replace Customer Service Agents? The Evidence" | Hashnode

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Nowshid Alam Sayem

Oct 15

Will AI Replace Customer Service Agents? The Evidence

The evidence points to a gradual fall in customer service jobs, with AI taking simple, repetitive contacts and people keeping complex, emotional and regulated ones. US projections show customer servic

easital.hashnode.dev12 min read

#ai #voice-ai #customer-service #call-center-software #ai-call-agents #ai-agents #call-center-automation #ai-call-answering

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