ZZenkoders·8h agoInside a Voice AI Receptionist: The Architecture Behind a Phone Agent That WorksTelephony, speech-to-text, LLM tools, text-to-speech, latency, handover and consent: how a production voice AI agent is built.5 min read·zenkoders.hashnode.dev
PPiyush Sahoo·16h agoWhat Is Answering Machine Detection? Errors, Tuning and RulesHow AMD classifies who picked up an outbound call, which errors cost most, how to test it on your traffic, and how dialler rules count its mistakes.17 min read·piyuzz.hashnode.dev
PPiyush Sahoo·1d agoFull-duplex voice agents on phone lines: four things to check in your call pathAnd a simple way to time barge-in from call recordings6 min read·piyuzz.hashnode.dev
HHarsh Shelke·2d agoHow I Built an LLM-as-a-Judge Eval System for a Medical Voice Agent (First 14 Scores)How I built an LLM-as-a-judge eval system for Aiko, a medical voice agent: ten cases, 14 graded visits and where the judge went wrong.17 min read·aiko-realtime-eval.hashnode.dev12OA
PPiyush Sahoo·2d agoWhat Is SIP Trunking? Channels, Sizing and India RulesA reference for teams connecting a PBX, contact centre platform or voice application to the phone network over IP: signalling vs media, channel sizing, authentication, and the Indian rules that apply20 min read·piyuzz.hashnode.dev
PPiyush Sahoo·2d agoWhat Is a DID Number? Full Form, SIP Routing and SizingDirect Inward Dialing, hop by hop over SIP, plus how to size a DID block13 min read·piyuzz.hashnode.dev
PPiyush Sahoo·2d agoIVR Full Form and Meaning: What Is an IVR Call?What an IVR call means, how phone menus work, and when you need one16 min read·piyuzz.hashnode.dev
PPiyush Sahoo·2d agoWhat Is a Virtual Phone Number? How It Works and Which Type to GetHow calls reach you, what free numbers really give you, and which type to get17 min read·piyuzz.hashnode.dev
PPiyush Sahoo·2d agoWhat Is a Voice API? Call Lifecycle, Webhooks and MediaThe three channels, each step of a call, webhook design, media streams and capacity sizing20 min read·piyuzz.hashnode.dev
PPiyush Sahoo·2d agoWhy voice agents interrupt themselves on phone calls, and how to fix the timingAgent text input in Soniox STT v6, paced from the phone leg9 min read·piyuzz.hashnode.dev
