I've been looking at a lot of AI-driven interfaces lately and I'm having a bit of a crisis about it.
On one hand, the automation is great. But on the other, I feel like we're trading "User Control" for "User as Auditor." Instead of just doing a task, I now have to spend mental energy double-checking if the AI did it right.
Also, what happens to our mental maps when the UI starts "adapting" and moving buttons based on what it thinks I want? Is that actually helpful, or just disorienting?
Are you guys actually seeing AI solve real pain points in your products, or are we just making things "feel smart" while making them more unpredictable? Would love to hear if anyone has a framework for when to pull the plug on an AI feature that's over-complicating things.
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