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What to do If QuickBooks Web Connector Has Stopped Working

What to do If QuickBooks Web Connector Has Stopped Working

joshua weissman's photo
joshua weissman
·Feb 11, 2022·

3 min read

Ever got stuck when your QuickBooks Web Connector does not respond, but you do not know how and why such a glitch comes up? Whenever this specific error comes across, a warning message triggers on the QB screen that states, “QuickBooks Web Connector has stopped working”. If you cannot understand the causes behind incurring the error, refer to this informative blog and also learn how to debug the issue within no time. You must ensure to go through it till the end.

Are you facing problems in rectifying the issue to make your Web Connector start working again? Immediately reach out to our team of certified QuickBooks professionals through Toll-Free 1.800.579.0391

Why Does the Web Connector Stop Functioning in QuickBooks?

If you are not aware of the reasons for the error and is curious to know, then go through the following listicle we have provided further-

  1. Your QB Desktop Web Connector might be outdated, due to which you are incurring the issue.
  2. Secondly, there are chances that the Web Connector has not been installed accurately.
  3. Last but not least, it is also possible that the Web Connector log file is missing. As a result, it cannot work along with your QB application.

What are the Top Two Ways to Fix the Error When QB Desktop Web Connector Does Not Respond?

If you are finding it challenging to resolve the problem, we are here to help you. Have a look at this part of the blog and perform each troubleshooting process step-by-step

You may read also: QuickBooks Error PS077

SOLUTION 1: First Uninstall and Then Reinstall Your QuickBooks Web-Connector

  1. Open the ‘Run’ dialog box on your Windows desktop and enter ‘appwiz.cpl’.
  2. Tap ‘OK’ to access the ‘Uninstall or Change a Program’ window.
  3. To uninstall QB Web Connector, right-click on it and hit the ‘Uninstall’ option.
  4. After that, the following link will appear- ‘Download QuickBooks Web Connector’; tap on it.
  5. Next, withdraw the file from the zip folder and decompress it.
  6. After that, click twice on the WebConnector.exe file.
  7. As you start running the file, proceed with the instructions prompted on the screen.
  8. Once it has been installed, try to open the Web Connector again.

SOLUTION 2: Allow Admin Access to a New User

  1. Go to the Windows ‘Start’ section and click on ‘Settings’.
  2. Choose the ‘User Account’ option and hit ‘Family and Other Users’.
  3. Now, move to the ‘Other User’ tab and choose ‘Add Someone else on this PC’.
  4. On the existing page, shift to the bottom and tap ‘I don’t have this person’s sign-in information’.
  5. Once clicked, hit ‘Add a user with Microsoft Account’.
  6. Next, give your new user account a name, and as an option, you can give a password as well.
  7. Hit the ‘Finish’ button and choose the account you just created.
  8. Jump to the ‘Account Type’ field and choose ‘Administrator’.
  9. In the end, to save the new changes, tap ‘OK’.

The article concludes here. We suppose it must have helped you effectively eliminate the ‘QuickBooks Web Connector Has Stopped Working’ error. In case you need additional info about the problem, get in touch with one of our experts via Toll-Free 1.800.579.0391

Recommended to read : QuickBooks Multi-User Mode not Working | Tested Solutions