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CF7 to Keap (Infusionsoft) Not Adding Contacts: A Complete Troubleshooting Guide

You have built a Contact Form 7 form. You have connected it to Keap (formerly Infusionsoft) through the "Contact Form to Any API" plugin. You have entered your API credentials and mapped the fields. A

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Rahul Sharma

@rahuldevlabs · Bangalore, India

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Full-Stack Software Developer | WordPress & Scalable Web Solutions

Experienced software developer skilled in solving real-world business and technical challenges through WordPress, custom web development, API integrations, and scalable software solutions. Passionate about building efficient, user-friendly digital products.

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StackShortlist

Oct 17

Starting from the plugin's API Logs page is the right split. No request logged means the problem is on the WordPress side, a logged request with an error means it's Keap, and that one check cuts the search in half. The missing infusionsoft- prefix is a nasty one since the form still submits fine and nothing looks broken to the visitor.

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CF7 to Keap (Infusionsoft) Not Adding Contacts: A Complete Troubleshooting Guide

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