3h ago · 7 min read · Fix Your Data Before You Deploy Agentforce Here's something I keep seeing across orgs rolling out Agentforce: teams sprint through agent configuration, pick their use case, set up topics and actions, hit deploy - and then wonder why the agent is giv...
Join discussion5h ago · 5 min read · Have you ever been interested in alternative tools for creating business systems? If so, I want to share with you some takeaways I got by creating a scripted system with Google Sheets, and what I'd do
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1d ago · 6 min read · CPQ Is Dead: Your Revenue Cloud Migration Playbook If you're still running Salesforce CPQ and pretending the end-of-sale announcement doesn't apply to you, we need to talk. I've been through enough platform migrations to know that the orgs who plan ...
Join discussion6d ago · 7 min read · Salesforce Data Cloud: A Practical Getting Started Guide You've probably heard the buzz about Salesforce Data Cloud by now. Maybe your leadership team brought it up in a planning meeting, or you spotted it in the Spring '26 release notes. Either way...
Join discussionApr 2 · 7 min read · Agentforce Builder: A Practical Guide to Building AI Agents in Salesforce You've probably heard the buzz around Agentforce by now. But if you haven't actually sat down and built an agent yet, you're not alone. A lot of Salesforce pros I talk to are ...
Join discussionMar 30 · 2 min read · Freelancers across the U.S. rely heavily on CRM tools to manage clients, track leads, and scale their business. But here’s a question most don’t ask: 👉 Is your CRM actually protecting your client dat
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Mar 30 · 7 min read · Salesforce Flow Builder Best Practices for 2026 If you've been putting off learning Flow Builder, I've got some news: you're officially out of time. As of December 31, 2025, Process Builder and Workflow Rules hit end of support. Flow Builder is now ...
Join discussionMar 30 · 7 min read · Salesforce Agent Script: Build Reliable AI Agents If you've spent any time building Agentforce agents, you already know the frustration. You write careful prompts, test them a dozen times, and then your agent still goes off-script during a customer ...
Join discussionMar 27 · 7 min read · Salesforce Agent Script: Stop Doomprompting Your AI Agents Have you ever spent hours tweaking a system prompt, only to watch your Agentforce agent do something completely different the next time a customer asks the same question? You're not alone. S...
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