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Hi Matyi Kukta, Yes you can have a setup to open a custom link when an incoming call is coming.

Olorunfemi Ajibulu Can you please guide on how to achieve this?

While client parameters behaviour allows sending only 2 parameters (namely %CallerNumber% %CallerDisplayName% ) through External Applications; I am looking for solution to append 4 parameters in Web URL (other 2 parameters being Number where call is recieved and extension number).

In case you have any blog referring to this approach, or can share reference material to achieve needful, will be a great help.

Thank you.

Umer Clik I'll have to research about this. I have not come across a means to do that.