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OOmnithiuminomnithium.hashnode.dev·Jun 8 · 19 min read

AI Agent Evaluation Frameworks: Beyond Accuracy to Business Impact

Your customer support agent resolves 92% of queries without human help. Latency is under 800ms. Accuracy on intent classification hits 97%. Yet your CSAT scores are dropping, cost-per-resolution climb

HIHolger Imberyinholgerimbery.hashnode.dev·Feb 14 · 10 min read

Testing Copilot Studio Agents: Copilot Studio Kit vs. Agent Evaluation (Preview)

Summary LedeCopilot Studio agents deserve testing at scale—but which tool fits your team? Agent Evaluation brings lightweight, AI-powered checks into the Studio authoring UI for rapid iteration, while Copilot Studio Kit delivers enterprise-grade mult...

HIHolger Imberyinholgerimbery.hashnode.dev·Jan 31 · 14 min read

Ship Copilot Studio Agents with Confidence: Master Automated Testing with the Copilot Studio Kit

Shipping Copilot Studio agents without systematic, automated testing is risky: large language models (LLMs) are non‑deterministic, topic routing can drift, and integrations fail in ways casual “chat tests” won’t catch. Microsoft’s Copilot Studio Kit ...