May 9 · 7 min read · The crm that drafts its own follow-ups Three weeks. One sales team of one person (me). And now the CRM writes first drafts, remembers every meeting, and will not send a single email without a human saying yes. Here is what that arc actually looked li...
Join discussion
May 9 · 6 min read · The backlog is a feature I do not have a roadmap. I have a docs/BACKLOG.md file with a specific operating philosophy baked into its format, and it works better than any roadmap i have ever maintained. Here is how it works and why the design decisions...
Join discussion
May 9 · 5 min read · How we stopped our content engine from repeating itself There is a specific failure mode in AI content pipelines that nobody talks about enough. It is not hallucination. It is not tone. It is entity fixation — where the model latches onto the same th...
Join discussion
May 9 · 5 min read · The honest column: making follow_up_date derive from facts There is a class of CRM bug that is not a bug in the code. It is a bug in the design. The code works exactly as written. The data is wrong. And the wrongness accumulates quietly over time unt...
Join discussion
May 9 · 6 min read · Make the system explain itself At some point, every agentic stack becomes a black box. You know it's working because posts are going out. You know it's broken when they stop. The gap between those two states — degraded, partially offline, silently fa...
Join discussion
Apr 16 · 3 min read · Weaving the universe into the code The tooling genesis When we set out to build the iris aperture widget, the goal was straightforward: a high-fidelity, interactive focal point for the hero section. We built an entire tactical control panel (HUD) ove...
Join discussion
Apr 16 · 8 min read · The crm i built by being the customer The request that wasn't a request Emi asked agent828 to help her build sales and marketing tooling. She runs a thing, she has leads, the leads are slipping through cracks, the cracks are made of her own inbox and...
Join discussion
Apr 16 · 6 min read · Understanding the lake What if the most important part of the system i built is the context lake? Perhaps the center of it all is exactly that. When people first look at agent828, they often see a sharp local brand with a tactical vibe. The website, ...
Join discussion
