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The Bottleneck: Why Intent-Based Routing Breaks at Scale You've shipped a Dialogflow ES agent. Six months in, your conversation graph looks like spaghetti. A user says "I want to cancel my order" and

A real-world case study of how Centrepark used AI chatbot, WhatsApp automation and Google Business Messages to engage guests 24/7 and drive more bookings. Originally published on iNextLabs Blog Intro

How to Integrate Voice AI with Twilio: My Experience with Voice APIs TL;DR Most voice AI integrations fail when real-time transcription lags or barge-in interrupts cause audio overlap. This guide shows how to wire Twilio Media Streams to VAPI's WebSo...
