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A real-world case study of how Centrepark used AI chatbot, WhatsApp automation and Google Business Messages to engage guests 24/7 and drive more bookings. Originally published on iNextLabs Blog Intro

The first thing I noticed wasn’t the lobby. It was the room. I was staying at a mid-sized business hotel during a short work trip one of those reliable properties you don’t expect to surprise you. The check-in was smooth, the staff polite. Nothing ex...

In the hospitality industry, efficiency behind the scenes is just as important as guest-facing service. One often-overlooked factor that significantly impacts daily operations is how hotels source and manage their linens. Choosing bulk towels for hot...
