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A real-world case study of how Centrepark used AI chatbot, WhatsApp automation and Google Business Messages to engage guests 24/7 and drive more bookings. Originally published on iNextLabs Blog Intro

The first thing I noticed wasn’t the lobby. It was the room. I was staying at a mid-sized business hotel during a short work trip one of those reliable properties you don’t expect to surprise you. The check-in was smooth, the staff polite. Nothing ex...
