May 26 · 5 min read · Jira runs development. ServiceNow runs IT operations. Both systems represent different parts of the same workflow. But the moment they are not connected, things start breaking. Incidents get recreate
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May 5 · 6 min read · Originally published on graycloudarch.com. You just merged a PR. Now you open Jira, find the ticket, paste the PR link in a comment, transition the status to Done, and update the deployed field. Five minutes. Twenty times a week. That's 1,700 minute...
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Apr 22 · 3 min read · Understanding How a Software Product Team Actually Works When people think about software development, they usually imagine developers writing code. But a product is built by many people working toget
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Mar 26 · 5 min read · We’ve all been there. It’s 10:30 AM. You drop your update in the #daily-standup Slack channel: "Finally squashed that weird auth bug on the login portal, moving on to the database migration." Two hour
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Mar 25 · 6 min read · This post was originally published on graycloudarch.com. You just merged a PR. Now you open Jira, find the ticket, paste the PR link in a comment, transition the status to Done, and update the deployed field. Five minutes. Twenty times a week. That'...
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Mar 15 · 5 min read · Building a real enterprise identity automation pipeline for $10/month The problem Every IT and IAM team faces the same painful reality: onboarding a new employee means manually creating accounts acr
Join discussionMar 11 · 7 min read · import Tabs from '@theme/Tabs'; import TabItem from '@theme/TabItem'; I needed to get data out of Jira. Not just the title, but the full description, comments, and all attachments, packaged neatly for use in other scripts. The official way involves w...
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