🧠 Day 4: Production-Aligned Support Query Classifier (Rule Logic + GenAI Fallback) using Azure OpenAI + Streamlit

Nov 5, 2025 · 3 min read · Today I built an Agentic AI Mini Project — a Support Query Classifier that automatically tags customer or IT support queries into categories like Billing, Login Issues, Technical Problems, etc. It combines deterministic Python rule logic (fast + free...