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BABrett A McCalldarketype.hashnode.devApr 16 · 6 min read

Port pushes back (and then it doesn't)

The sequel Yesterday was about pain — fighting the ocean integration, the grayed-out button, the docker image wall. Today was about pushing past that and seeing how far the platform actually goes. Spoiler: pretty far, but every step has a catch. What...

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DDDial Deskdo-customers-really-prefer-self-service.hashnode.devOct 21, 2025 · 5 min read

Do Customers Really Prefer Self-Service?

For businesses exploring the possibilities of outsourcing, especially in the realm of customer interaction, understanding what modern consumers prefer has become essential. At DialDesk, India’s first pay-as-you-go shared-CX platform, the question of ...

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JDJon Dixonblog.cloudnueva.comMar 20, 2025 · 9 min read

Building B2B Self-Service Apps with APEX

Introduction If your organization relies on an ERP system like Oracle EBS or Oracle Fusion Cloud, maintaining high-quality master data can be a challenge. Outdated customer records can lead to inefficiencies and errors. Do you want to engage more eff...

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#self-service

Port pushes back (and then it doesn't)

Do Customers Really Prefer Self-Service?

Building B2B Self-Service Apps with APEX

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