CRM 3.0: Reimagining Customer Relationships Using AI Agents
Aug 8, 2024 · 8 min read · The Software as a Service (SaaS) model began when Salesforce launched its “End of Software” campaign in 2000 and went public only four years later. At the time, people were still buying software in a box. CRM software like Siebel was incredibly diffi...
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