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May 8 · 8 min read · We shipped a release, something broke, customer service called, and we fixed it ... then the same issue hit the next release and we applied the same fix again. That is the moment this became clear for me. Pager rotation answers who gets alerted, and ...
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May 7 · 8 min read · A contractor lead walked into our org with strong language, strong opinions, and all the right lead-shaped signals ... then a basic desktop and mobile navigation effort took about 6 months. That gap is why I say if your system rewards how someone sou...
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May 6 · 8 min read · He looked me in the eye in a 1:1 and asked, "What do I need to do to get to the next level?" He was hungry, driven, and teachable ... and had no clear road to run on. That is when I was reminded that most 1:1s fail because they pretend to be developm...
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May 5 · 8 min read · Monday morning, one engineer was out on PTO and three separate workstreams were already blocked before lunch. Slack filled with "quick question" pings nobody else could answer, and standup turned into a scavenger hunt for missing context. By Wednesda...
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May 2 · 3 min read · A team turned on agent mode a month ago. First week, ecstatic. Shipping faster than they had in years. Second week, incidents started showing up. Third week, they were ready to blame the tool. Then their senior pulled up the logs. Found the bug. Trac...
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