Content Moderation at Scale: Handling Millions of Messages Without Sacrificing UX

Aug 13, 2025 · 15 min read · In 2021, Twitch streamers, mainly Black and LGBTQ+, were hit with a wave of "hate raids." These automated bot swarms dumped dozens of identical slurs and threats into chat rooms in bursts that lasted seconds. The median raid spewed ~48 messages in <1...